{"id":4252,"date":"2020-04-29T16:05:28","date_gmt":"2020-04-29T16:05:28","guid":{"rendered":"http:\/\/swooptestau.ml\/?page_id=4252"},"modified":"2024-12-18T10:03:18","modified_gmt":"2024-12-18T10:03:18","slug":"disclosure","status":"publish","type":"page","link":"https:\/\/swoopfunding.com\/au\/disclosure\/","title":{"rendered":"Disclosure"},"content":{"rendered":"\t\t
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Disclosure<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Introduction<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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The purpose of this document is to explain what we do and how we\u2019ll work with you. This covers our services, how we get paid, how we process your data, and what to do if you\u2019d like to make a complaint. It\u2019s important that you read and understand this document.<\/p>\n

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The term \u2018Swoop\u2019 (or \u2018us\u2019, \u2018we\u2019, \u2018our\u2019) refers to the owner of the service. Swoop Finance Pty Ltd has its registered address in Level 3, 99 York Street, Sydney NSW 2000, Australia (ABN: 52 644 513 333 \/ ACN: 644513333). The company is a subsidiary and licensee of BizFly Limited which is registered in Ireland (company number 601838) and has its Registered Office at Kinnear Court, Mullingar, Co. Westmeath, N91 TY40, Ireland. The term \u2018you\u2019 or \u2018your\u2019 refers to the user of the service.<\/p>\n

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We are a broker, not a finance provider.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Our services<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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At Swoop, we help businesses access finance from a wide range of lenders, investors and government grant agencies that are suitable for your requirements and we help you make savings by comparing your costs for banking, utilities and other services with offers from other providers.<\/p>\n

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We identify solutions that are most suitable for your requirements (based on the information you disclose to us).<\/p>\n

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We will provide you with information about relevant finance providers and service providers, to ensure that you understand the conditions of any offer before you decide to proceed.<\/p>\n

You will not receive advice or a recommendation from us. We may ask some questions to narrow down the selection of products\/options that may be available to you. You will then need to make your own choice about how to proceed.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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For the avoidance of doubt, Swoop Finance Pty Ltd is not a lender, investor, grant provider or product provider; we are an Aggregator of Information Services Provider and a credit broker. The purpose of our service is to introduce you to suitable business finance providers and business service offerings.<\/p>\n

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We will make reasonable efforts to provide support for the service by email on\u00a0support@swoopfunding.com<\/a>\u00a0<\/a>or via our web chat service. However, we make no guarantee as to the availability or response time of the service, and we have the right to withdraw access at any time.<\/p>\n

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If for any reason you wish to make a complaint about our service, you can by emailing us at\u00a0complaints.australia@swoopfunding.com<\/a>. We will try to resolve your concern at the earliest time possible. Further details on how we handle complaints may be found in out Terms & Conditions.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Our charges<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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In the majority of cases, we will not charge you any fee for our credit broker service or for the provision of our comparison and switching service, as we mostly receive payment directly from the lender or service provider based upon successful provision of finance or their services. There may, however, be instances based on your circumstances where a fee is incurred to you.<\/p>\n

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We may charge you\u00a0for the provision of our service of matching your business to equity investors, based upon the successful provision of equity finance as a result of an introduction from Swoop. We will in this case provide you with an engagement letter setting out clearly the service we are offering, including how our matching service works and the payments due upon the successful provision of the service. This is to ensure you understand the conditions of the provision of services before you proceed. Swoop will only proceed with the provision of investment matching services upon receipt of a signed engagement letter by you.<\/p>\n

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If you would like to know how much we will be paid by the lender or other service providers, we will disclose this information to you on request.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Data protection<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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When we provide services to you we will need to gather information about your personal circumstances. The information you provide to us will be subject to applicable Australian law. Please see our\u00a0Privacy Policy<\/a>\u00a0for more information about:<\/p>\n

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