Swoop is a marketplace platform connecting SMEs (small to medium enterprises) to funding solutions and financial savings. Swoop analyses an SMEs core data and financial information to help business owners understand the funding landscape and discover the best funding and saving options for them. We think of it as healthcare for Business.
We design systems and journeys that are effortless and intuitive, so that our users can spend more time on what they want to do – managing their business.
Swoop Funding Managers focus on giving our customers an excellent experience. At Swoop, we put our customers first and want to help them succeed. The small business landscape is always changing so we need Funding Managers who are happy to develop their knowledge of that landscape and combine that with our market leading technology to help people every day. We are looking for a Funding Manager to join the team to help Swoop scale rapidly.
Managing the sales process for Swoop customers from initial registration to completion
Building long term relationships with our clients and maximising the opportunity to work together now and in the future
Assist the wider team in achieving outstanding customer service, deliver outcomes that are both customer centric and commercially viable to help the business achieve its goals. At all times making sure our customers are treated fairly
Contributing to the culture and development of Swoop and maintaining the reputation of the business at all times
Matching funding and other products from our marketplace and panel of lenders to customer needs using technology and/or your knowledge of the marketplace
Developing and maintaining in depth knowledge of commercial lenders, their criteria and credit appetites
Undertaking initial appraisal of our customers applications for funding and/or other products, adhering to contractual policies, service level agreements and regulatory standards Swoop is bound by
Maintaining in real time CRM records, including clear and concise notes, completing tasks, assigning next steps plus completing reports, management information, and analytics for the management team as required
A bit about you:
Ability to thrive in a fast-paced, start-up environment
Well-developed sense of personal and business integrity, holding yourself and others to high standards
Excellent organisation and communication skills essential for dealing with business customers and SME lenders
An active interest, understanding or experience of working with start-up and growth businesses
An understanding of financial accounts and interest in analysing SME credit data
The ability to work under pressure, achieve personal and company targets and to meet deadlines when required
The ability to work remotely and flexibly, as well as meet clients and other partners face- to-face
The right to work in UK/Australia
1+ years of experience in commercial finance broking
Knowledge of SME funding options (loans, equity, grants)
Active interest in data and technology
Enjoy a competitive salary
25 days holiday per year
All the latest tech you need
Learn how an exciting business that’s disrupting an industry is scaling up
Have ownership of your work and enjoy the impact you create
Have a say in how the business evolves and scales within a start-up environment
Get to work with some other excellent, like-minded experts
Work within a transparent, friendly and collaborative culture
Limitless challenge and scope for development. You are joining us at a very exciting time and have the opportunity to take this role in your preferred direction as we grow
Flexible working where possible
If you’re interested in joining the Swoop team, apply now by sending your CV to: email@example.com with the job title in the subject header.
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