Senior Product Designer (UX/UI)

Location: Remote First / London Office Hybrid
We offer flexible remote working

Swoop is a marketplace platform connecting SMEs (small to medium enterprises) to funding solutions and financial savings. Swoop takes the pain out of raising finance and saving finance for business owners and financial advisors. No more painful blind research, no more arduous application forms and no more black holes of information. Swoop leverages SMEs core data points and financial information to help business owners understand the funding landscape and discover the best funding and saving options for them.

We design systems and journeys that are effortless and intuitive so that our users can spend more time on what they want to do – managing their business.

Some links to find out more about Swoop:

Andrea’s (our CEO) interview for Capital Conversations:
https://www.youtube.com/watch?v=21aGJB_gScQ
Information behind our funding from the UK’s Banking Competition Remedies (BCR): https://swoopfunding.com/blog/swoop-receives-5-million-funding-from-bcr/
An article about Andrea and Swoop in The Sunday Times:
https://swoopfunding.com/uk/blog/read-all-about-our-ceo-andrea-reynolds-in-the-sunday-times/

Who You Are:

With a solid background in all aspects of product design, but specialised in UX, you’ll have a proven track record of creating digital product solutions at pace. A keen eye for clean and simple design, possess superior UX skills that can translate discovery findings into flows, functional prototypes and user experiences, using current design software (Figma).

On a day-to-day basis, you’ll be working closely with the Design, Product Management and Technology teams to deliver an approach that works for all parties, our customers and the business. We are a relatively small team, so in this occasionally stakeholder-facing role, you’ll also need to be able to quickly grasp a product’s architecture and direction and respond appropriately.

What we are looking for:

UX heavyweight, 5yrs+ experience, with light UI.
Ability to take discovery, research and concept to building prototypes through to visual design using design system components in Figma.
Demonstrate a UX-focused Product Design portfolio with multiple case studies of products you worked on.
A natural problem solver, using the appropriate design methods.
Champion user needs, whilst delivering solutions for the business with consideration of the technical limitations.
Enjoy influencing product strategy. Ability to negotiate, prioritise, and break down design work into measurable outcomes.
Experience in helping define a vision for a product area.
Comfortable working with OKRs and hypothesis-driven product development.
Experience in balancing data-driven decisions with design expert intuition.
Stand for the quality of our product. Knowing when to challenge the brief if necessary.
Ability to discuss and explain your design decisions and back them up by applying customer insights and business metrics.
User Research and Testing experience. Define and run user research sessions.
Analytical thinker. You can think through complex interaction problems with a systematic approach and attention to detail
Comfortable with ambiguity and thrive in the fast-paced startup environment that is operating remotely around the globe
Strong collaboration and relationship-building skills, in cross-functional teams

Bonus if you have:

Any coding knowledge
Experience with Analytics tools
Comfortable with UX copywriting
Experience working in a high-growth product-led startup
Experience working in Financial Services sector / FinTech and/or SaaS

Tech we use:

React, Vue.js, .NET

Key Responsibilities and Challenges

What the job involves:

Work through design problems from beginning to end: unpacking the problem, ideating new products and features, prototyping, user validation and finally creating detailed interactions to handover to engineering
Sketch/wireframe and prototype ideas to assess the viability of a solution early on in the design process
Validate design solutions with our target audience, using both qualitative and quantitative methods
Collate business needs as well as iterate on feedback from teams and analytics
Collaborate with PMs as they define product development focus areas and with engineers as they build
Champion best practices of usability and user-centric design.
Identify and document (UX) design patterns. Establish and work to Design Principles.

Requirements:

Proven experience working as a Product/UX designer for 5+ years
A solid grasp of Human Centred Design and a record of implementing UX/UI work.
Confidence working in isolation or with the wider team at any given moment throughout the process.
Strong portfolio of key projects delivered in past years, calling out your role on the project, deliverables and responsibilities articulated
In-Depth knowledge and experience in user research and testing, with the ability to approach to dissect both qualitative and quantitative data.
Excellent communication skills and a portfolio which demonstrates strong problem-solving ability in various phases of research, design and delivery
Ability to highlight and gather design requirements independently
Extensive experience building prototypes
High proficiency in Figma.
Comfortable working with Design Systems in an organised manner.
Experience developing detailed, holistic user-flow specifications and design patterns
Worked within collaborative, cross-functional teams to deliver multiple projects
Meticulous attention to detail
Great organisational skills, able to juggle and prioritise
Support the team around you towards success

Benefits:

Enjoy a competitive salary
25 days holiday per year increasing to 26 days after one years service
All the latest tech you need
Pension plan
Vitality Health
A lovely, spacious, natural light filled office in London, Liverpool or Birmingham
Learn how an exciting business that’s disrupting an industry is scaling up
Have ownership of your work and enjoy the impact you create
Have a say in how the business evolves and scales within a start-up environment
Get to work with some other excellent, like-minded experts
Work within a transparent, friendly and collaborative culture
Limitless challenge and scope for development. You are joining us at a very exciting time and have the opportunity to take this role in your preferred direction as we grow
Flexible and Remote working available

Equal Opportunities:

Swoop is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills.