{"id":4254,"date":"2020-04-29T16:06:46","date_gmt":"2020-04-29T16:06:46","guid":{"rendered":"https:\/\/swoopfunding.com\/za\/?page_id=4254"},"modified":"2024-11-18T08:56:55","modified_gmt":"2024-11-18T08:56:55","slug":"complaints","status":"publish","type":"page","link":"https:\/\/swoopfunding.com\/za\/complaints\/","title":{"rendered":"Complaints"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"4254\" class=\"elementor elementor-4254\">\n\t\t\t\t<div class=\"elementor-element elementor-element-665c5d6 e-flex e-con-boxed e-con e-parent\" data-id=\"665c5d6\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ea879eb elementor-widget elementor-widget-heading\" data-id=\"ea879eb\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Complaints<\/h1>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4916dca6 e-flex e-con-boxed e-con e-parent\" data-id=\"4916dca6\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-195cb9b5 elementor-widget elementor-widget-text-editor\" data-id=\"195cb9b5\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\n<p>If you\u2019re not completely happy with our service, we\u2019d like to hear about it \u2014 that way, we can do something to put it right.<\/p>\n\n\n\n<p>At Swoop we do everything we can to make sure our customers get the best possible service. However, sometimes, we don\u2019t get things right first time. When that happens, we always encourage you to tell us about your complaint, so that we can put matters right.<\/p>\n\n\n\n<p>We want to:<\/p>\n\n\n\n<ul>\n<li>make it easy for you to tell us about your complaint<\/li>\n\n\n\n<li>give your complaint the attention it deserves<\/li>\n\n\n\n<li>resolve your complaint fairly without delay<\/li>\n\n\n\n<li>make sure you are satisfied with how your complaint was resolved.<\/li>\n<\/ul>\n\n\n\n<p><strong>How to complain<\/strong><\/p>\n\n\n\n<p>To make a complaint, you can:<\/p>\n\n\n\n<ul>\n<li>email us at\u00a0<a href=\"mailto:complaints@swoopfunding.com\">support@swoopfunding.co.za<\/a><\/li>\n\n\n\n<li>write to us at The Complaints Department, Swoop Finance (Pty) Ltd, 21 Dreyer Street, Cape Town, South Africa, 7708<\/li>\n<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Complaints If you\u2019re not completely happy with our service, we\u2019d like to hear about it \u2014 that way, we can do something to put it right. At Swoop we do everything we can to make sure our customers get the best possible service. However, sometimes, we don\u2019t get things right first time. When that happens, [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_acf_changed":false,"rank_math_lock_modified_date":false,"footnotes":""},"class_list":["post-4254","page","type-page","status-publish","hentry"],"acf":[],"featured_image_urls_v2":{"full":"","thumbnail":"","medium":"","medium_large":"","large":"","1536x1536":"","2048x2048":"","image_blog":"","image_podcast":"","image_banking":"","image_blog_internal":"","image_blog_medium":"","image_single_banking":""},"post_excerpt_stackable_v2":"<p>Complaints If you\u2019re not completely happy with our service, we\u2019d like to hear about it \u2014 that way, we can do something to put it right. At Swoop we do everything we can to make sure our customers get the best possible service. However, sometimes, we don\u2019t get things right first time. When that happens, we always encourage you to tell us about your complaint, so that we can put matters right. We want to: make it easy for you to tell us about your complaint give your complaint the attention it deserves resolve your complaint fairly without delay make&hellip;<\/p>\n","category_list_v2":"","author_info_v2":{"name":"root","url":"https:\/\/swoopfunding.com\/za\/author\/root\/"},"comments_num_v2":"0 comments","_links":{"self":[{"href":"https:\/\/swoopfunding.com\/za\/wp-json\/wp\/v2\/pages\/4254"}],"collection":[{"href":"https:\/\/swoopfunding.com\/za\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/swoopfunding.com\/za\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/swoopfunding.com\/za\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/swoopfunding.com\/za\/wp-json\/wp\/v2\/comments?post=4254"}],"version-history":[{"count":3,"href":"https:\/\/swoopfunding.com\/za\/wp-json\/wp\/v2\/pages\/4254\/revisions"}],"predecessor-version":[{"id":42910,"href":"https:\/\/swoopfunding.com\/za\/wp-json\/wp\/v2\/pages\/4254\/revisions\/42910"}],"wp:attachment":[{"href":"https:\/\/swoopfunding.com\/za\/wp-json\/wp\/v2\/media?parent=4254"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}