Cookie Policy

This Cookies Policy sets out how Swoop Finance (Pty) Ltd (we) use cookies when you (the user) use the Swoop website, any related mobile applications and any of our other online or mobile products (collectively, Swoop). The Cookies Policy forms part of our Privacy Policy. These, together with our Terms and Conditions (and any other documents referred to in these documents), explain how we use any of your personal information that we collect when you use Swoop. Please read these documents carefully.

By using Swoop you are confirming your consent to our use of cookies as explained in this Cookies Policy.

About cookies

When we refer to “cookies” we mean any tool used to store or access information about a user’s computer or other device. Cookies are widely used to allow online and mobile sites to function efficiently. A cookie is often a small text file that transfers onto your computer, tablet or mobile device when you visit a site. The cookie may be sent back to that site when you visit again, and may then be used by the server to identify and track your use of Swoop. Cookies last for various durations. A “session cookie” is a short-lived cookie which, depending on your browser settings, is usually deleted when you close your browser. A “persistent” cookie is a long-term cookie that will be stored by your browser until its set expiry date (unless you delete it before the expiry date).

Cookies have four different functions and can be categorised as follows:

Strictly necessary cookies. These are necessary for the operation of a site (or part of a site). Without them, you would not be able to use basic services like logging in to secure areas of a site.
Performance cookies. These collect data for statistical purposes in order to improve a website’s performance.
Functionality cookies. These allow users to customise how a website looks for them. For example, they might be used to store your preferences or user ID on sites you visit often or to remember if you have previously visited a site.
Targeting cookies or advertising cookies. These record your browsing history (such as visits to sites, visits to particular pages and links followed) and use this information to display content and/or advertising that’s more relevant to you.

How we use cookies

We use certain types of cookie:

to inform you that Swoop is using cookies
to evaluate the use of Swoop and compile a report for us
to identify you as you use Swoop
to help us authenticate you as a registered user of Swoop and to give you access to your user profile
to maximise security
to customise and personalise your experience of Swoop.

These cookies do not contain any information that, in itself, personally identifies you, nor do they provide us with access to the rest of your device. We may, however, associate the information contained in cookies with personal information that you have provided to us separately.

 * The information generated by the Google Analytics Cookies about your use of Swoop (including your IP address) is anonymous (i.e. it does not identify you personally) and will be sent to Google and held on Google’s servers in the USA in accordance with Google’s privacy policy (available at www.google.co.uk/intl/en/privacy/).

Please note that Google may also transfer Google-held information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. We may introduce further types of cookie from time to time to improve your experience of Swoop. If we do so, we will update the list above to note any further cookies used on Swoop. If you require any further information about the cookies that we use, you can contact us as described in the How to contact us section below.

Third-party cookies

Please note that Swoop may include links to other websites operated by third parties. Those websites are not controlled by us and may also use cookies. You should check the privacy and cookies policies posted on the relevant third-party sites for further information about their use of cookies (including details of how to reject or delete such cookies).

Rejecting and deleting cookies

If you object to the use of cookies on Swoop, you can configure most browsers to alert you to the use of cookies or to enable you to reject browser-based cookies. Third parties may use certain special types of cookies (such as flash cookies) that cannot be disabled by configuring browsers, although other methods of preventing or managing such cookies may be available to you (e.g. via the relevant third-party settings panel). You can also delete cookies already stored on your device. To learn how to reject or delete cookies, we recommend that you consult the “Help” function of your internet browser or, for a mobile phone, consult your handset manual. Below is a guide on where to find information about controlling cookies, depending on your internet browser.

You can find further information about rejection and deletion of cookies at www.aboutcookies.org. If you decide to disable or delete any cookies, some parts or features of Swoop (especially interactive features) may not work properly. Disabling or deleting cookies may also affect your ability to use other online or mobile sites.

How to contact us

If you have any questions about this Cookies Policy or our use of cookies, you can email us at support@swoopfunding.co.za

Changes to this Cookies Policy

We may at any time update or otherwise modify this Cookies Policy. We will notify you of any changes to our Cookies Policy by posting the modified Cookies Policy on Swoop. If you then continue to use Swoop, you will be confirming your consent to our use of cookies as set out in the modified Cookies Policy. We encourage you to check the terms of this Cookies Policy whenever you visit Swoop.