Account Manager

Location: London (5 days/week in our Soho office)
Team and reporting line: Unsecured Lending, reporting to Co-Head of Unsecured Lending

Swoop is an exciting, fast-growing FinTech platform located in Europe, North America and the APAC
regions connecting SMEs to funding solutions through debt, equity and grants – taking the stress
out of financing for SMEs. Say goodbye to lengthy searches, arduous application forms and black
holes of information. Swoop leverages core data points and financial information to help business
owners understand the marketplace and uncover the best funding and saving solutions for their
businesses. We do the heavy lifting across the entire application process so business owners can
focus on running their business.

We’ve achieved a huge amount in a short space of time. This is down to how we’ve paired great
technology with great talent. By choosing a career at Swoop, you’ll be part of an entrepreneurial
culture that is committed to making a difference for our customers’ success. It is our people’s energy
and relentless drive that fuels Swoop every day.

Account Managers (AMs) are responsible for building excellent relationships with customers (people
who require finance for their business), suppliers (organisations that supply the item a customer
needs to grow their business) and lenders (organisations that provide finance, in a variety of
products to customers).

Sales are responsible for delivering new business and upselling on existing accounts. Sales must
take ownership of the entire sales process; from prospecting through to negotiating and closing.
We’re on the lookout for someone who is first and foremost passionate about small businesses and
loves seeing them grow and succeed. We’re looking for someone to make their mark on the UK SME
funding landscape through driving significant deal flow through Swoop’s funding and savings
platform.

You’ll have a passion for sales, an eye for a deal and a delight for data.

• Generate sales
• Generate leads through research and prospecting
• Respond to in-bound enquiries
• Build, maintain and refine SalesForce to support client, supplier and lender relationships
• Provide accurate statistics on performance
• Complete administrative paperwork to support the client, supplier and lender
• Maintain currency with all relevant regulatory and compliance requirements
• Maintain skills through active participation with training and coaching sessions

• Ability to work independently and proactively
• High degree of self motivation and desire to drive success
• Demonstrate a commitment to achieve the highest standards
• Strong IT, customer service, organisation and time management skills
• Ability to create and maintain strong client relationships, communicate with clients and key stakeholders
• Good understanding of the products offered (loans and asset finance) and the markets that Swoop target (desired but training is provided)
• Ability to negotiate effectively and influence decisions
• Understand the risks associated with your job and what that means for you, our customers and our business

• Enjoy a competitive salary
• 25 days holiday per year increasing to 26 days after one years service
• Private healthcare insurance
• Pension plan
• Share options scheme
• Employee volunteering program
• Wellbeing program
• Multiple membership perks and discounts
• Training and coaching grants
• Employee referral scheme
• Cycle to work scheme
• Quarterly socials
• Limitless challenge and scope for development. You are joining us at a very exciting time and will have the opportunity to take this role in your preferred direction as we grow

• 10 minute screening interview
• 45 minute interview with task