More than a digital platform: how Swoop’s experts ensure complex deals don’t fall through

More than a digital platform: how Swoop’s experts ensure complex deals don’t fall through
When a shopkeeper was offered the opportunity to buy his premises, Swoop overcame obstacles to find the finance fast

Swoop’s professional service, fast answers to my emails and determination turned a bumpy ride into smooth sailing… I recommend Swoop absolutely for their brilliant work.”

Jay Patel
Founder, PNH Stores

Jay Patel’s Premier Express shop has been trading for five years, building a strong business with regular customers. For the last four years, it has also housed a Post Office, making the property home to essential services for the local community. 

When the freeholder offered to sell the whole site to their tenant, Jay went to his accountant who recommended Swoop.

The deal was complicated by a proposed change of property use, to include both commercial and residential. Nevertheless, following an assessment of the key aspects of the deal and understanding Jay’s requirements, Swoop was able to present a number of funding options. 

Jay reviewed the terms of these options and was able to secure a funder with appetite: an alternative lender based on the most flexible terms. 

AnnMarie Swift, the Funding Manager at Swoop who oversaw the application says: 

Time for offer to completion was protracted by change of personnel both across the funder and the legal firm, requiring me to do a lot more hand holding throughout the process.” 

AnnMarie’s hands-on approach ultimately saw the deal complete rather than fall through – to the delight of Jay: 

Thanks to Swoop, my application for a loan completed in one month rather than six. The team was absolutely super quick with the best communication and handled my case in a professional manner. Swoop’s professional service, fast answers to my emails and determination turned a bumpy ride into smooth sailing and I have really enjoyed working with them.

Today, Jay Patel’s PHN Stores is more than a shop: it’s a home for both a business and a family. As customers pay for their goods, they are contributing to Jay’s future, not just to his landlord’s bank balance. 

Jay says that the sale has given him confidence to grow his business further – and after his experience, he knows exactly where to turn:

Swoop has really talented people. I will be contacting Swoop to fund my next venture. I recommend Swoop absolutely for their brilliant work.” 

Commercial mortgages are just one of the product types available through Swoop. To learn more about how Swoop helps businesses find the funding they need across grants, loans and equity, click here.

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