Why cyber insurance is your business’s digital shield

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    Page written by Ian Hawkins. Last reviewed on June 2, 2025. Next review due April 6, 2026.

    The criminals are working hard to get to your data. What are you doing to protect it?

    “An employee clicked on a dodgy link in an email on their home computer… the same computer they use to work from home. That exposed our database to cybercriminals and they basically wiped us out over a weekend.”

    In today’s digital age, businesses run on data – and if that data is lost, stolen or gets into the wrong hands, it can mean the end of your business overnight. Data breaches, ransomware attacks, and phishing scams are just a few ways malicious actors can disrupt your operations, damage your reputation, and cost your business dearly.

    If you think you’re too small to attract attention, think again: no business is immune. Regardless of size or industry, every company with a digital footprint is a potential target. Here are some of the places where your business is vulnerable:

    • Remote working: Remote workforces expand the attack surface, with unsecured home networks and personal devices creating potential entry points for hackers.
    • Unpatched software: Failure to patch known vulnerabilities in operating systems, applications, and firmware leaves businesses exposed to exploits readily available to attackers.
    • Weak passwords and password reuse: Employees using weak passwords or reusing them across multiple accounts makes them easy targets for credential stuffing attacks.
    • Phishing and social engineering: Deceptive emails, phone calls, or messages can trick employees into revealing sensitive information or clicking malicious links that download malware.
    • Unsecured cloud storage: Improperly configured cloud storage buckets can expose sensitive data breaches if not secured with strong access controls and encryption.
    • Internet of Things (IoT) devices: Insecure or poorly managed IoT devices can be exploited by attackers to gain a foothold in a network and launch further attacks.
    • Insider threats: Disgruntled employees, contractors, or third-party vendors with access to company systems can pose a significant security risk.
    • Physical security: Physical access to devices or servers can allow attackers to install malware or steal sensitive data directly.
    • Supply chain attacks: Compromised vendors or suppliers within a business ecosystem can be exploited to gain access to a target company’s systems.
    • Legacy infrastructure: Outdated and unsupported operating systems or hardware can lack security features, making them vulnerable to known exploits.

    AI and automated attacks are set up to relentlessly pursue weaknesses in your system, so what can you do to protect your valuable data and minimise the impact of a cyberattack?

    This is where cyber insurance steps in as a critical line of defence.

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      Why cyber insurance is essential for businesses

      Cyber insurance goes beyond simply covering the cost of recovering lost data. It provides a comprehensive safety net that can safeguard your business in multiple ways:

      • Financial protection: Cyberattacks can be financially devastating; insurance covers expenses incurred during an attack, such as data recovery, forensic investigation, legal fees and even credit monitoring for affected customers.
      • Business interruption coverage: A cyberattack can cripple your operations, leading to lost revenue and productivity. Insurance can help offset losses due to downtime or system restoration.
      • Cybersecurity expertise: Many cyber insurance policies include access to cybersecurity professionals who can guide you through the incident response process. Their expertise can be invaluable in mitigating damage, containing the attack, and minimising downtime.
      • Regulatory compliance: Certain industries and data privacy regulations might mandate cyber insurance coverage. Having the right policy ensures compliance and avoids potential fines.
      • Peace of mind: Cyber insurance allows you to focus on getting your business back on track after an attack, rather than stressing about the financial repercussions.

      What does cyber insurance cover?

      Cyber insurance policies vary depending on the provider and the specific needs of your business. However, some common coverage areas include:

      • Network security liability: Covers costs associated with data breaches, including legal fees, notification expenses, and credit monitoring.
      • GDPR cover: Insurance can cover legal claims, compensation costs, and fines under the GDPR (where legally insurable). 
      • Cyber extortion: Provides financial assistance if your business is hit by a ransomware attack and you’re forced to pay a ransom to regain access to your data.
      • Business interruption: Reimburses lost income due to downtime caused by a cyberattack.
      • Data breach response costs: Covers expenses related to data recovery, forensics, and public relations efforts in the aftermath of a breach.
      • Cybercrime: May cover losses from employee theft, social engineering scams, and other forms of cybercrime.

      Understanding your cyber insurance needs

      Every business has a unique digital footprint and faces different cyber risks. Here are some factors to consider when assessing your needs:

      • Industry: Certain industries are more susceptible to cyberattacks than others. Understanding your industry’s specific risks will help you determine the type and amount of coverage needed.
      • Data sensitivity: The type of data you store and handle will influence your coverage needs. If you deal with sensitive customer information such as credit card details or medical records, you’ll likely require a more comprehensive policy.
      • Company size: Larger companies with more complex IT infrastructure often need more extensive coverage compared to smaller businesses.
      • Cybersecurity measures: Having strong cybersecurity measures in place, such as firewalls, data encryption, and employee training, can sometimes translate to lower cyber insurance premiums.

      Additionally, here are some resources you might find helpful:

      By taking proactive measures with cyber insurance and staying informed about best practices, you can significantly reduce your cyber risk and ensure your business continues to thrive in the ever-evolving digital landscape. Contact Swoop today to discuss your insurance needs.

      Written by

      Ian Hawkins

      Ian Hawkins is Head of Content at Swoop. As a freelance business journalist and filmmaker he has reported from Europe, Central and North America and Africa. His films and writing have appeared on BBC World, Reuters and CBS, and he has spoken at conferences on both sides of the Atlantic on subjects including data, cyber security, and entrepreneurialism.

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