Heaven's Best Carpet Cleaning franchise

Owning a business that helps homes feel cleaner, healthier, and happier — that’s the simple but powerful idea behind Heaven’s Best Carpet Cleaning. Built on a system that’s been fine-tuned over four decades, this franchise gives everyday entrepreneurs the chance to turn a reliable, recession-resistant service into a thriving, flexible business.

While other cleaning brands are chasing the “green trend,” Heaven’s Best has been living it since 1983. Its eco-friendly, low-moisture “Dry in One Hour” system redefined the carpet cleaning industry — proving that effective service and environmental responsibility can go hand in hand. Today, with over 400 franchisees across the U.S. and abroad, the company continues to grow by staying true to its founding promise: better results, faster service, and happier customers.

Heaven's Best Carpet Cleaning business details

The story begins in Rexburg, Idaho, where founder Cody Howard wanted to solve a problem every homeowner knew too well — carpets that stayed wet for hours after cleaning. His innovation was deceptively simple: a low-moisture cleaning process that left carpets clean, fresh, and dry in about an hour. The results were immediate — spotless floors, faster turnaround, and no sticky residue left behind.

From that small Idaho town, Heaven’s Best grew into a nationwide name with locations across 2,500 cities and multiple countries, including Canada and the U.K. The brand’s reputation was built not on flashy marketing, but on customer trust — thanks to its consistent service, upfront pricing, and community-driven approach.

Today, Heaven’s Best sits comfortably among the Top 100 Franchises in Entrepreneur Magazine and has earned Franchise Business Review’s Top 50 Satisfaction Award year after year since 2006. It’s a brand that values craftsmanship, honesty, and the kind of neighborhood reputation that keeps the phone ringing long after the van drives away.

Can I start a Heaven's Best Carpet Cleaning franchise?

If you’re looking for a franchise that’s accessible, affordable, and scalable, this is one of the strongest contenders in the home services market. Heaven’s Best was designed for people who want to run a professional business without the overhead of a storefront or a large team.

Some of the financial requirements include: 

  • Initial franchise fee: $36,000 to $41,900
  • Net worth requirement: At least $100,000
  • Cash requirement: Typically around $25,000 to $41,900 in available capital
  • Royalty fee: Fixed at $300 per month per territory (rather than a percentage of sales)

You don’t need prior experience in cleaning or restoration — the company’s hands-on training covers everything from carpet and upholstery care to customer relations, pricing, and local marketing. What matters most is work ethic, a service mindset, and the drive to grow your own business.

Heaven’s Best also offers special incentives for veterans, including a $1,000 discount on the franchise fee and personalized support during the onboarding process. Veterans, first responders, and community heroes often thrive in this model thanks to their leadership skills and attention to detail.

How much does a Heaven's Best Carpet Cleaning franchise cost?

Starting a Heaven’s Best franchise typically costs between $55,900 and $112,100, depending on territory size, equipment needs, and vehicle setup.

Here’s what’s included in that range:

  • Franchise fee: $36,000 to $41,900
  • Vehicle and decals: $12,000 to $35,000
  • Equipment, products, and supplies: Over $25,000 worth of cleaning tools and patented eco-friendly solutions
  • Insurance and permits: $1,000 to $3,000
  • Office setup: $500 to $2,500
  • Advertising and marketing: $500 to $3,000 for launch promotions
  • Training and travel: Covered by the franchisor during your 4- to 5-day on-site course in Rexburg, Idaho

Additional funds (6 months): $5,000 to $15,000 for working capital

For a relatively low total investment, franchisees receive everything needed to start earning right away — from a fully equipped van to branded uniforms, marketing materials, software, and access to the corporate advertising network.

Heaven’s Best provides in-house financing for up to $16,000 of the franchise fee, with a 6% interest rate over 60 months. Additional third-party financing is available for startup costs, inventory, or vehicle purchases — giving owners flexibility to launch without overextending.

Are Heaven's Best Carpet Cleaning franchises profitable?

The carpet and upholstery cleaning market is worth roughly $6.9 billion in the U.S., with profit margins averaging 30% to 50% for operators, and Heaven’s Best is built to sit on the higher end of that range.

A few reasons why:

  • Low overhead: No storefront, minimal staffing, and fixed royalty fees keep margins predictable.
  • Recurring demand: Residential and commercial clients schedule cleanings multiple times a year.
  • Diversified revenue streams: Franchisees can expand into upholstery, hardwood, tile and grout, rugs, and even water damage restoration.
  • Proven marketing model: Corporate SEO, branding, and social tools drive steady leads.

Heaven’s Best’s exclusive territories — typically covering 150,000 to 200,000 residents — give each operator ample room to grow without internal competition. For motivated owners who reinvest in marketing and customer retention, this model offers strong cash flow potential and long-term stability.

What is the failure rate for a Heaven's Best Carpet Cleaning franchise?

Heaven’s Best does not publish specific closure or failure rates in its FDD. However, the franchise’s longevity — over 40 years of continuous operation and consistently high satisfaction rankings — suggests strong franchisee retention and sustainability. As with any business, results depend on local marketing, territory potential, and the owner’s commitment, but the structure is designed for long-term stability and recurring income.

Why should you start a Heaven's Best Carpet Cleaning franchise?

Heaven’s Best attracts a unique type of entrepreneur — someone who values hands-on work, customer satisfaction, and financial independence. It’s not a passive investment. It’s a lifestyle business where your work ethic directly translates to earnings and community impact.

This franchise is ideal for:

  • Independent operators seeking flexible schedules and full control of growth.
  • Veterans and first responders drawn to structured systems and local service.
  • Family-owned businesses looking to scale with low overhead and recurring clients.
  • Eco-conscious entrepreneurs passionate about sustainable, chemical-free cleaning solutions.

Unlike percentage-based models that eat into your profit, Heaven’s Best keeps fees predictable. Franchisees often describe the company culture as “family-like” — focused on honesty, collaboration, and practical success rather than corporate bureaucracy.

What are the franchise territory policies for Heaven's Best Carpet Cleaning?

Each Heaven’s Best franchisee receives an exclusive, protected territory defined by population size rather than geography. Typical territories include around 150,000 to 200,000 people, but larger regions are available for qualified owners.

As long as you remain in good standing, the franchisor will not authorize another Heaven’s Best location in your area. This exclusivity helps ensure stable market share and supports strong, lasting customer relationships — a huge advantage in a competitive home services landscape.

What franchise resources does Heaven's Best Carpet Cleaning offer?

Heaven’s Best’s strength lies in its complete, turnkey support system — a network designed to make each franchisee’s business thrive from day one.

  1. Training and onboarding
    Franchisees attend a 4- to 5-day in-person training at headquarters, learning everything from cleaning methods to customer service, marketing, and pricing. Hands-on instruction ensures every new owner can perform each service with confidence.
  2. Equipment and supplies
    Franchisees receive all core cleaning equipment and patented, eco-friendly products — including Heaven’s Best’s proprietary low-moisture solutions that outperform traditional steam methods.
  3. Marketing and branding
    Owners get access to professional websites, SEO tools, ad templates, uniforms, vehicle graphics, and a suite of ready-made campaigns. Every detail — from business cards to social media content — reinforces the Heaven’s Best identity.
  4. Ongoing support and R&D
    From technical troubleshooting to pricing advice, the corporate team provides constant guidance via phone, email, newsletters, and seminars. Regular research and product development ensure franchisees stay ahead of industry trends.
  5. Community and recognition
    Franchisees join a nationwide family recognized among Franchise Business Review’s Top 50 Satisfaction Award Winners and Entrepreneur Magazine’s Top 100 Franchises for seven years running — a testament to consistent quality and community pride.

What is the process for starting a Heaven's Best Carpet Cleaning franchise?

Becoming a Heaven’s Best franchisee is a straightforward, guided process:

  1. Inquiry: Submit a franchise request form to receive your information packet and connect with a representative.
  2. Review: Examine the Franchise Disclosure Document (FDD) for full financial and operational details.
  3. Discovery day: Visit the headquarters in Rexburg, Idaho to meet the leadership team and see the system in action.
  4. Approval and financing: Secure funding through in-house or third-party lenders, and finalize your franchise agreement.
  5. Training: Complete your hands-on course at corporate headquarters.
  6. Launch: Receive your full equipment kit, branded materials, and marketing support for a successful opening.

From start to first cleaning job, most owners can be fully operational within 60 to 90 days.

Secure franchise funding with Swoop

Even with low entry costs, smart financing can make all the difference. A Heaven’s Best franchise typically requires $55,900 to $112,100 to launch, and that’s where Swoop helps.

Instead of piecing together loans manually, Swoop gives entrepreneurs one platform to explore SBA loans, franchise startup financing, and working capital options tailored to service-based businesses like carpet cleaning. You can compare rates, terms, and eligibility in one place — saving time and ensuring your capital structure supports long-term growth.

Whether you’re a first-time owner or expanding your portfolio, Swoop makes franchise funding simple, transparent, and fast.

If you’re ready to turn your drive for independence into a thriving home service business, apply with Swoop today to view your funding options. With the right financing in place, your Heaven’s Best franchise could be up and running — and transforming homes in your community — sooner than you think.

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Testimonials

Written by

Ashlyn Brooks

Ashlyn is a personal finance writer with experience in business and consumer taxes, retirement, and financial services to name a few. She has been published in USA Today, Kiplinger and Investopedia.

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