uBreakiFix franchise

When your phone, laptop, or game console breaks, one name comes to mind: uBreakiFix by Asurion. Since 2009, this tech repair powerhouse has turned “panic moments” into loyal customers, one fix at a time. Now, with more than 700 locations across North America, uBreakiFix has grown into one of the most trusted and scalable tech repair franchises in the world—offering entrepreneurs a proven model in a booming industry.

If you’re looking to build a business backed by innovation, exclusive partnerships, and nationwide brand recognition, a uBreakiFix franchise could be your big break. Let’s explore what it takes to join this high-growth franchise network and how you can start your journey with the right funding plan.

uBreakiFix business details

Founded in Orlando, Florida in 2009 by Justin Wetherill, David Reiff, and Eddie Trujillo, uBreakiFix started as a small idea: fast, reliable tech repairs done right. What began with one broken iPhone and an entrepreneurial spark quickly evolved into a national success story. Within just a few years, the company grew from a local shop into an international franchise system, redefining how consumers think about device repair.

In 2019, Asurion, one of the world’s largest technology protection and support companies, acquired uBreakiFix. That partnership supercharged the franchise’s growth and capabilities—giving local operators access to Asurion’s customer network, advanced repair technology, and supply chain infrastructure.

Today, uBreakiFix by Asurion repairs over 21 million devices and holds partnerships with major tech brands like Google, Samsung, Dell, and Microsoft, making it the official walk-in repair provider for millions of customers. Franchisees aren’t just running repair shops—they’re becoming part of a trusted service system that keeps the world’s most connected devices working smoothly.

Can I start a uBreakiFix franchise?

uBreakiFix actively seeks motivated entrepreneurs who are ready to lead a business built on customer service, precision, and trust. While a background in tech or electronics can be helpful, it’s not required—franchisees come from diverse industries but share one common trait: strong management and people skills.

Ideal candidates are hands-on leaders with business acumen, comfortable managing small teams and interacting with customers daily. Multi-unit owners are also encouraged, as Asurion’s model supports both single and regional development opportunities.

Personal financial qualifications include: 

  • Net worth requirement: Around $150,000 to $200,000
  • Liquid capital: Typically $75,000 to $100,000 available

You’ll also need a solid credit profile and access to additional working capital for the first few months of operations. uBreakiFix franchisees often qualify for SBA-backed loans and small business financing programs, especially given the franchise’s proven track record and industry standing.

How much does a uBreakiFix franchise cost?

Starting a uBreakiFix by Asurion franchise requires an estimated total investment between $150,000 and $450,000, depending on your store location, size, and whether you operate a mobile repair vehicle in addition to a fixed location.

Here’s how those costs break down:

ExpenseLowHigh
Initial Franchise Fee$25,000$40,000
Training Fees$0$12,500
Equipment, Tools, and Inventory$16,650$79,000
Furniture, Fixtures, and Signage$21,000$64,000
Leasehold Improvements$50,000$125,000
Insurance and Permits$3,700$9,500
Insurance, Legal & Accounting$150$1,800
Marketing (first 3 months)$0$8000
Rent, Deposits, Working Capital (3 months)$28,500$75,000
Estimated total$151,350$448,150

While startup costs vary based on market and property size, the model remains comparatively low-cost for the tech repair industry, especially considering the Asurion-backed infrastructure, brand recognition, and direct access to parts through in-house distribution centers.

Are uBreakiFix franchises profitable?

While uBreakiFix doesn’t publicly release average revenue or profit figures, its model is structured for consistent, diversified cash flow. Profitability depends on key factors like location, traffic, service mix, and owner involvement—but there are several industry indicators that make this franchise particularly attractive:

  • Growing demand for repair over replacement: With new devices costing $1,000 or more, and consumers keeping tech longer, repair demand is at an all-time high.
  • Recurring revenue streams: From screen replacements and battery swaps to gaming consoles and laptop repairs, franchisees benefit from repeat customers and steady volume.
  • Low inventory overhead: Parts are sourced directly from Asurion’s supply network—cutting costs and increasing margins.
  • Multi-channel opportunities: Mobile repair units, insurance partnerships, and corporate contracts provide additional income beyond retail walk-ins.

Asurion’s integration into the business model provides operational resilience, brand trust, and marketing muscle—factors that drive higher success rates compared to independent repair shops.

What is the failure rate for a uBreakiFix franchise?

Exact franchise failure rates aren’t published in the Franchise Disclosure Document (FDD). However, uBreakiFix’s steady expansion—growing from one store in 2009 to more than 700 locations today—speaks to its long-term viability. The brand’s exclusive partnerships and central supply chain also lower many of the risks associated with startup tech businesses.

Why should you start a uBreakiFix franchise?

If you’re looking for a franchise that blends technical precision, high customer satisfaction, and scalable growth, uBreakiFix stands out. Here’s why:

  • Exclusive OEM partnerships: Franchisees gain direct access to parts and repair certifications from global leaders like Samsung and Google, ensuring credibility and repeat business.
  • Proven brand recognition: With millions of satisfied customers and a 4.7-star average Google rating, you’re leveraging an established, trusted name in tech repair.
  • Expanding market: The global electronics repair industry is projected to surpass $100 billion by 2030, fueled by sustainability trends and increased device longevity.
  • Support you can trust: From training to inventory management, uBreakiFix provides robust back-end support through Asurion’s infrastructure, letting owners focus on customer experience and profitability.
  • Community of entrepreneurs: You’ll join a national network of franchisees who share best practices, insights, and operational strategies to stay ahead in the fast-evolving tech world.

This opportunity is perfect for entrepreneurs who love technology, problem-solving, and helping people. Whether you’re expanding your portfolio or seeking a recession-resistant business model, uBreakiFix offers the flexibility and structure to make it happen.

What are the franchise territory policies for uBreakiFix?

Franchisees receive a protected territory defined by either a one- to three-mile radius or a region with approximately 100,000 residents. This exclusive zone prevents the franchisor from opening another fixed-location store within the area, ensuring fair market access and reduced internal competition.

Franchisees can also operate mobile repair units within their territory, allowing for on-site repairs and additional revenue streams—particularly valuable for corporate or enterprise clients.

What franchise resources does uBreakiFix offer?

uBreakiFix backs its franchisees with one of the strongest operational support systems in the tech repair industry. Resources include:

  • Comprehensive training: A 3-week program at headquarters in Orlando, plus 16 days of on-site training pre- and post-launch. You’ll learn everything from customer relations to advanced repair techniques.
  • In-house distribution center: Centralized parts supply ensures quick restocking, bulk discounts, and automatic ordering.
  • uBreakiFix portal: A proprietary management system that handles daily reporting, onboarding, and performance tracking.
  • Marketing and branding support: Professionally designed campaigns, public relations, and SEO-optimized web listings help drive local traffic.
  • National account access: Work with Asurion’s insurance partners and tech brands for large-scale repair contracts.
  • Ongoing guidance: Corporate field support, technical assistance, and optional regional conferences help franchisees stay competitive.

This blend of high-tech infrastructure and hands-on business support makes running a uBreakiFix franchise both manageable and scalable.

What is the process for starting a uBreakiFix franchise?

Launching your uBreakiFix store typically takes 4 to 6 months from signing your agreement to grand opening. Here’s what to expect:

  1. Submit your inquiry: Fill out the franchise interest form on the uBreakiFix website.
  2. Review the FDD: You’ll receive and review the Franchise Disclosure Document, outlining costs, terms, and expectations.
  3. Initial interviews: Discuss goals, territory availability, and qualifications with the corporate team.
  4. Discovery day: Visit headquarters in Orlando, meet the leadership team, and experience the operations firsthand.
  5. Site selection and lease: Work with uBreakiFix’s real estate partners to find an approved retail space in your territory.
  6. Training program: Complete 3 weeks of intensive training followed by on-site operational setup.
  7. Grand opening: Celebrate your ribbon-cutting with corporate marketing support and launch assistance.

From start to finish, uBreakiFix’s onboarding process is designed to prepare you for confident ownership, with dedicated support teams guiding every phase.

Secure franchise funding with Swoop

Opening a uBreakiFix by Asurion franchise is an investment in a future-proof industry—but getting the right financing structure is key to long-term success.

That’s where Swoop can help. Instead of juggling banks and loan applications, Swoop gives you a single platform to explore SBA loans, small business financing, and franchise-specific funding options tailored to your situation. Whether you’re financing buildout costs, initial inventory, or early working capital, Swoop helps you compare your eligibility across multiple lenders in minutes.

With startup costs starting around $150,000, flexible funding options can make all the difference between planning and launching. Swoop simplifies the process—so you can focus on what matters most: building your customer base, hiring skilled technicians, and running a profitable tech repair business.

If you’re ready to join one of the fastest-growing names in device repair, apply with Swoop today to view your funding options and start your journey with uBreakiFix.

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Testimonials

Written by

Ashlyn Brooks

Ashlyn is a personal finance writer with experience in business and consumer taxes, retirement, and financial services to name a few. She has been published in USA Today, Kiplinger and Investopedia.

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